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Chairman's Opening Address
- Market trends
- Perspectives
Bruno Koch, Billentis, Switzerland
Ways to move millions of enterprises to E-Invoicing and E-Document exchange
- Key issues
- Current & future initiatives supported by the European Community (SEPA, CEN, eBSN, ...)
- Intentions of the EC and the Expert Group
- What can we expect?
Bo Harald, Chairman of the European Expert Group for Electronic Invoicing
From paper invoicing to 100% E-Invoicing in 6 months
- The challenge with 70 different ERP systems producing invoices and supporting documents
- Integrate these different systems for achieving a consistent billing service to our customers
- Requirements for a solution and the innovative deployment process
- Rollout to almost 100% of BT's customers in 6 months
- Expected working capital improvement
Erik Ter Horst, CFO Benelux, British Telecom Global Services, The Netherlands
Credit Management and Invoicing Efficiency
- The order to cash processing as a third party service
- Synergies between Credit Management and Billing Services
- E-Invoicing auditability
Robert Williams, CEO and Chairman, Vengroff Williams / Associates UK, Inc
Electronic Invoicing in Spain
- Government initiatives to boost E-Invoicing
- Relevance of domestic invoice format FACTURAE
- Marketing activities, incentives and tools to attract all sizes of suppliers
- Outlook
María-Jesús García-Martín, Ministerio de Industria, Turismo y Comercio, Spain
State of Finland - from paper to electronic invoices
- Invoices electronically by the end of 2009
- Scope and scale of the project
- How do we make it possible - drivers and activities
- Encouraging results: 70% of purchase invoices electronically
Jere Reinikainen, Project Manager, State Treasury, Finland
How to start an E-Invoicing project from scratch
- Basic concepts, cost savings, a remark on legislation
- Sending sales E-Invoices
- Receiving purchase E-Invoices
- How to start
Jukka Muhonen, E-Invoice expert, Finland
E-Signatures in a purchase-card environment
- Disadvantages of traditional processing without E-Signatures
- Requirements for a modern signature solution (legal, technical)
- Options we have evaluated
- The implemented solution
Michael Thomas, Head of Product Management Billing, Lufthansa Airplus, Germany
Bank's Key to the B2B E-Invoice Market
- Bank's position on the B2B and B2C E-Invoice market - Swedish perspective
- Why strong SME relations are important in a B2B E-Invoice perspective
- Swedbank's way of creating a B2B E-Invoice service
- Challenges when entering the B2B E-Invoice market
Sarah Hysén, Product Manager E-Invoice, Swedbank, Sweden
Electronic Invoicing initiatives of Spanish Banks
- Overview of private initiatives to boost E-Invoicing
- The role of banks as service platforms
- Acceptance of the user directory (phone book)
- Future options for co-operating domestically and internationally
Arturo González Mac Dowell, General Director, Eurobits Technologies, Spain
Process optimization with customer retention
- Added value through process optimisation
- E-Invoicing project for outbound invoices
- Expectations and goals
- Project plan
- Lessons Learnt / experiences
Michaela Conrads, Project Manager eBusiness, Smurfit Kappa GmbH, Germany
Value Added E-Services for Shared Services Clients
- Drivers and focus E-Services
- Internal customer vs. external customers
- Beyond E-Billing: handling of statements, court letters, marketing information, payroll, remittance and legal files
- Rollout process
Wendy Mahoney, Independent E-Billing Expert, United Kingdom
E-Invoicing as a key element of the sale to cash flow process
- Maxcredible insight
- E-Invoicing within the Value Chain
- Integration of Service Providers
- Don´t organize the problem, optimize the chain!
Maarten M. Elshove, Director International, Maxcredible, The Netherlands
Invoice dematerialization at a worldwide scale
- Background and objectives
- Legal compliance
- Supplier enrolment process
- Achievements
Alexandra Piot, Team leader CPS France, American Express, France
Experiences with international E-Invoicing in a multinational SSC environment
- Need for interoperability
- Meeting the demands of customers on different markets
- The (global) buyer’s challenge
Soile Hiekkasalmi-Linna, Development Manager, Metso Corporation, Finland
Electronic Invoicing in the procurement process at Daimler
- Solution to exchange incoming invoices in an electronic way
- Process overview
- Implementation and roll-out at Daimler plants in Germany
Thomas Brand, Methods Business Administration, Daimler AG, Germany
Panel-Discussion: Rollout Strategies
- Problems faced and how they were solved/overgained
- Ways to convince customers/suppliers of E-Invoicing
- The right way: forcing or asking?
- How to perform marketing for 'the product'
Panelists:
- Wendy Mahoney, Independent E-Billing Expert, United Kingdom
- Mait Sooaru, Managing Director, Itella Information AS, Estonia
- Paul Wildoer, Director of E-Business Europe, VWR International, The Netherlands
- Jere Reinikainen, Project Manager, State Treasury, Finland
- Per Wiman, Business Development, Schenker AB, Sweden
Tax and E-Invoicing: The CEN/FISCALIS Initiative on E-Audit
- The process of E-Invoicing auditing
- Measures to facilitate E-Invoice auditing
- Approach in The Netherlands: allowing for E-Invoicing system clearance in advance by tax authorities
- Other issues: storage and content of E-Invoices and legal requirements
Joost Kuipers, Expert Group for Tax Auditing, The Netherlands Tax and Customs Administration, The Netherlands
E-Invoicing and VAT management
- Will E-Invoicing be a key driver for VAT management?
- Is there a discrepancy between legal requirements and cost-effectivness?
- How to set up appropriate project management for the implementation of E-Invoice based VAT management tools?
- Which other complementary electronic documents can boost the deployment of E-Invoices?
Dr. Wolfgang Matt, Vice President Corporate Taxes, Hilti AG, Liechtenstein
Impact of E-Invoicing and Matter Management on Legal Departments Cost Management
- Characteristics and specialties of legal invoices
- Goals of electronic invoicing and matter management
- Challenges of implementing an integrated solution
- Results and lessons learnt
Jeff Novak, Deputy General Counsel, AOL, USA
Workflow-based processing of incoming invoices
- Features of our customer - supplier relationship
- Need for action for the AP department
- Internal audit of invoices: the process
- Web based workflow process
- Lessons learnt / future challenges
Franz Vocht, Head of Current Accounts / Purchase to Pay, MTU Aero Engines GmbH, Germany
E-Invoicing: Get on with it.
- The importance of E-Channels as part of the VWR Business
- International Challenges with all sizes of customers, suppliers and how to solve them
- Lessons learnt after several years of E-Invoicing and E-Business
- How to continue
Paul Wildoer, Director of E-Business Europe, VWR International, The Netherlands
Banks - enabling compliant E-Invoicing
- Why is RBS involved in E-Invoicing?
- How does a bank enable compliant E-Invoicing?
- Why is trust an essential element?
- Opportunity for straight through processing
Ian Watkinson, TrustAssured, Royal Bank of Scotland, United Kingdom
Unleashing the power of the online banking platform
- Multi-channel approach and digital divide at Fortis
- User centricity drives product innovation: The end-user's perspective
- Designing a two-sided platform: Adding the sender's perspective
- Improving the financial cost chain
- Key success factors
Geert Symoens, Head of Remote and One to One Channels, Fortis Bank, Belgium
Pan European e-Invoicing deployment of a centralized company
- International company structure and billing landscape
- Challenge to comply with various local E-Invoicing legislations
- The A/R E-Invoicing global deployment project
- Combining customers´ technical specifics and requirements with different national legal obligations
- Automation and saving potentials
Bernhard Probst, Business Process Controller, Electronic Arts Europe
E-Invoices to the mass market
- E-thinking from order to invoice - this is Schenker e-solutions
- Stronger relationship to the customers
- Environmental thinking - saving environment with E-Invoicing
- Our Way - regardless of customers ERP, massive rollout
- Future opportunities
Per Wiman, Business Development, Schenker AB, Sweden
Global rollout of a comprehensive solution for incoming invoices
- Different modules of a comprehensive solution
- The importance of E-Invoicing in the overall process
- Preparing the field, internally and externally
- Implementation and rollout experience
Daniel Fitze, Process and Legal Consultant , Bayer Business Services, Germany
Self-billing with E-Signature @ Bosch
- Problems two years ago
- Discussed future options and selection criteria
- Business Case
- How to create a Win-Win situation for Robert Bosch and its suppliers
- Company-internal results and supplier feedbacks
Mike Lechner, A/P Process Manager, Robert Bosch GmbH, Germany
E-Invoicing - Practical considerations and lessons learned
- Users - competence, training and guidance
- Compliance - signing, archiving and vendor capabilities
- Process - credit notes, matching and manual intervention
- Product - integration, rendering, reporting and charges
David Taylor, Accounts Payable Manager, AT&T, United Kingdom
Make or buy a service platform
- Customer requirements for E-Invoicing and beyond: large to small companies, consumers, network partners etc.
- Make or buy
- Outlook
Martin Frick, CEO, Telekurs PayNet, Switzerland
SPONSORED SPEECH Automated solution for the whole E-Billing supply chain
- The billing workflow end-to-end in the practice
- Auto-generate digitally signed and VAT compliant PDF and XML files
- Receive and import electronic bills in the desired format
- Legislation compliant long-term archiving
- Benefits for bill issuers and recipients
Wolfgang Stier, Sales Director, gotomaxx GmbH, Germany
ROUNDTABLE 1 How to break through in B2C E-Billing
- Why only two countries in Europe have made a breakthrough
- Four key components how to make a breakthrough in consumer E-Billing in every country
- How to create win-win cooperation in E-Billing society?
Chair: Mait Sooaru, Managing Director, Itella Information AS, Estonia
ROUNDTABLE 2 Challenges during implementation and how to cope with them in practice
- Preparing the field internally and externally
- Implementation and rollout
Chair: Marcus Laube, CEO, crossinx, Germany
ROUNDTABLE 3 Co-opetition between Banks and Non-Bank Service Providers
- Role of Banks in the E-Billing/E-Invoicing service market
- Role of Non-Banks in the E-Billing/E-Invoicing service market
- Role of standards like SEPA
- Where and how could banks and non-bank service providers cooperate?
Chair: Carmen Ciciriello, CEO, SEPA International Ltd, United Kingdom
Vice-Chair: Eva Hervidsson, Senior Product Manager, Collection Services, Nordea Bank AB, Sweden
Vice-Chair: Gary Benson, OB10, United Kingdom
ROUNDTABLE 4 VAT compliance and E-Signatures
- Legal requirements for domestic and cross-border exchange
- How to process electronic invoices VAT compliant as economic as possible
- Electronic signatures and their role in VAT audit
- Obstacles in the practice and how to overcome them
Chair: Marc Joostens, PricewaterhouseCoopers, Belgium
Vice-Chair: Stefan Engel-Flechsig, Legal Counsel & Chairmen of CEN/ISSS Workshop on e-invoices, Germany
Presentation of the Roundtable results
Wrap-up and Outlook for 2009
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