Agenda - European EXPP Summit ebilling, online invoicing, electronic invoicing, e-billing, e-invoicing, online rechnung, elektronische rechnung, efacture, e-faktura, facturacion electronica

  Agenda
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Chairman's Opening Address

  • Market trends
  • Perspectives
Bruno Koch, Billentis, Switzerland


Ways to move millions of enterprises to E-Invoicing and E-Document exchange

  • Key issues
  • Current & future initiatives supported by the European Community (SEPA, CEN, eBSN, ...)
  • Intentions of the EC and the Expert Group
  • What can we expect?
Bo Harald, Chairman of the European Expert Group for Electronic Invoicing


From paper invoicing to 100% E-Invoicing in 6 months

  • The challenge with 70 different ERP systems producing invoices and supporting documents
  • Integrate these different systems for achieving a consistent billing service to our customers
  • Requirements for a solution and the innovative deployment process
  • Rollout to almost 100% of BT's customers in 6 months
  • Expected working capital improvement
Erik Ter Horst, CFO Benelux, British Telecom Global Services, The Netherlands


Credit Management and Invoicing Efficiency

  • The order to cash processing as a third party service
  • Synergies between Credit Management and Billing Services
  • E-Invoicing auditability
Robert Williams, CEO and Chairman, Vengroff Williams / Associates UK, Inc


Electronic Invoicing in Spain

  • Government initiatives to boost E-Invoicing
  • Relevance of domestic invoice format FACTURAE
  • Marketing activities, incentives and tools to attract all sizes of suppliers
  • Outlook
María-Jesús García-Martín, Ministerio de Industria, Turismo y Comercio, Spain


State of Finland - from paper to electronic invoices

  • Invoices electronically by the end of 2009
  • Scope and scale of the project
  • How do we make it possible - drivers and activities
  • Encouraging results: 70% of purchase invoices electronically
Jere Reinikainen, Project Manager, State Treasury, Finland


How to start an E-Invoicing project from scratch

  • Basic concepts, cost savings, a remark on legislation
  • Sending sales E-Invoices
  • Receiving purchase E-Invoices
  • How to start
Jukka Muhonen, E-Invoice expert, Finland


E-Signatures in a purchase-card environment

  • Disadvantages of traditional processing without E-Signatures
  • Requirements for a modern signature solution (legal, technical)
  • Options we have evaluated
  • The implemented solution
Michael Thomas, Head of Product Management Billing, Lufthansa Airplus, Germany


Bank's Key to the B2B E-Invoice Market

  • Bank's position on the B2B and B2C E-Invoice market - Swedish perspective
  • Why strong SME relations are important in a B2B E-Invoice perspective
  • Swedbank's way of creating a B2B E-Invoice service
  • Challenges when entering the B2B E-Invoice market
Sarah Hysén, Product Manager E-Invoice, Swedbank, Sweden


Electronic Invoicing initiatives of Spanish Banks

  • Overview of private initiatives to boost E-Invoicing
  • The role of banks as service platforms
  • Acceptance of the user directory (phone book)
  • Future options for co-operating domestically and internationally
Arturo González Mac Dowell, General Director, Eurobits Technologies, Spain


Process optimization with customer retention

  • Added value through process optimisation
  • E-Invoicing project for outbound invoices
  • Expectations and goals
  • Project plan
  • Lessons Learnt / experiences
Michaela Conrads, Project Manager eBusiness, Smurfit Kappa GmbH, Germany


Value Added E-Services for Shared Services Clients

  • Drivers and focus E-Services
  • Internal customer vs. external customers
  • Beyond E-Billing: handling of statements, court letters, marketing information, payroll, remittance and legal files
  • Rollout process
Wendy Mahoney, Independent E-Billing Expert, United Kingdom


E-Invoicing as a key element of the sale to cash flow process

  • Maxcredible insight
  • E-Invoicing within the Value Chain
  • Integration of Service Providers
  • Don´t organize the problem, optimize the chain!
Maarten M. Elshove, Director International, Maxcredible, The Netherlands


Invoice dematerialization at a worldwide scale

  • Background and objectives
  • Legal compliance
  • Supplier enrolment process
  • Achievements
Alexandra Piot, Team leader CPS France, American Express, France


Experiences with international E-Invoicing in a multinational SSC environment

  • Need for interoperability
  • Meeting the demands of customers on different markets
  • The (global) buyer’s challenge
Soile Hiekkasalmi-Linna, Development Manager, Metso Corporation, Finland


Electronic Invoicing in the procurement process at Daimler

  • Solution to exchange incoming invoices in an electronic way
  • Process overview
  • Implementation and roll-out at Daimler plants in Germany
Thomas Brand, Methods Business Administration, Daimler AG, Germany


Panel-Discussion: Rollout Strategies

  • Problems faced and how they were solved/overgained
  • Ways to convince customers/suppliers of E-Invoicing
  • The right way: forcing or asking?
  • How to perform marketing for 'the product'
Panelists:
- Wendy Mahoney, Independent E-Billing Expert, United Kingdom
- Mait Sooaru, Managing Director, Itella Information AS, Estonia
- Paul Wildoer, Director of E-Business Europe, VWR International, The   Netherlands
- Jere Reinikainen, Project Manager, State Treasury, Finland
- Per Wiman, Business Development, Schenker AB, Sweden


Tax and E-Invoicing: The CEN/FISCALIS Initiative on E-Audit

  • The process of E-Invoicing auditing
  • Measures to facilitate E-Invoice auditing
  • Approach in The Netherlands: allowing for E-Invoicing system clearance in advance by tax authorities
  • Other issues: storage and content of E-Invoices and legal requirements
Joost Kuipers, Expert Group for Tax Auditing, The Netherlands Tax and Customs Administration, The Netherlands


E-Invoicing and VAT management

  • Will E-Invoicing be a key driver for VAT management?
  • Is there a discrepancy between legal requirements and cost-effectivness?
  • How to set up appropriate project management for the implementation of E-Invoice based VAT management tools?
  • Which other complementary electronic documents can boost the deployment of E-Invoices?
Dr. Wolfgang Matt, Vice President Corporate Taxes, Hilti AG, Liechtenstein


Impact of E-Invoicing and Matter Management on Legal Departments Cost Management

  • Characteristics and specialties of legal invoices
  • Goals of electronic invoicing and matter management
  • Challenges of implementing an integrated solution
  • Results and lessons learnt
Jeff Novak, Deputy General Counsel, AOL, USA


Workflow-based processing of incoming invoices

  • Features of our customer - supplier relationship
  • Need for action for the AP department
  • Internal audit of invoices: the process
  • Web based workflow process
  • Lessons learnt / future challenges
Franz Vocht, Head of Current Accounts / Purchase to Pay, MTU Aero Engines GmbH, Germany


E-Invoicing: Get on with it.

  • The importance of E-Channels as part of the VWR Business
  • International Challenges with all sizes of customers, suppliers and how to solve them
  • Lessons learnt after several years of E-Invoicing and E-Business
  • How to continue
Paul Wildoer, Director of E-Business Europe, VWR International, The Netherlands


Banks - enabling compliant E-Invoicing

  • Why is RBS involved in E-Invoicing?
  • How does a bank enable compliant E-Invoicing?
  • Why is trust an essential element?
  • Opportunity for straight through processing
Ian Watkinson, TrustAssured, Royal Bank of Scotland, United Kingdom


Unleashing the power of the online banking platform

  • Multi-channel approach and digital divide at Fortis
  • User centricity drives product innovation: The end-user's perspective
  • Designing a two-sided platform: Adding the sender's perspective
  • Improving the financial cost chain
  • Key success factors
Geert Symoens, Head of Remote and One to One Channels, Fortis Bank, Belgium


Pan European e-Invoicing deployment of a centralized company

  • International company structure and billing landscape
  • Challenge to comply with various local E-Invoicing legislations
  • The A/R E-Invoicing global deployment project
  • Combining customers´ technical specifics and requirements with different national legal obligations
  • Automation and saving potentials
Bernhard Probst, Business Process Controller, Electronic Arts Europe


E-Invoices to the mass market

  • E-thinking from order to invoice - this is Schenker e-solutions
  • Stronger relationship to the customers
  • Environmental thinking - saving environment with E-Invoicing
  • Our Way - regardless of customers ERP, massive rollout
  • Future opportunities
Per Wiman, Business Development, Schenker AB, Sweden


Global rollout of a comprehensive solution for incoming invoices

  • Different modules of a comprehensive solution
  • The importance of E-Invoicing in the overall process
  • Preparing the field, internally and externally
  • Implementation and rollout experience
Daniel Fitze, Process and Legal Consultant , Bayer Business Services, Germany


Self-billing with E-Signature @ Bosch

  • Problems two years ago
  • Discussed future options and selection criteria
  • Business Case
  • How to create a Win-Win situation for Robert Bosch and its suppliers
  • Company-internal results and supplier feedbacks
Mike Lechner, A/P Process Manager, Robert Bosch GmbH, Germany


E-Invoicing - Practical considerations and lessons learned

  • Users - competence, training and guidance
  • Compliance - signing, archiving and vendor capabilities
  • Process - credit notes, matching and manual intervention
  • Product - integration, rendering, reporting and charges
David Taylor, Accounts Payable Manager, AT&T, United Kingdom


Make or buy a service platform

  • Customer requirements for E-Invoicing and beyond: large to small companies, consumers, network partners etc.
  • Make or buy
  • Outlook
Martin Frick, CEO, Telekurs PayNet, Switzerland


SPONSORED SPEECH
Automated solution for the whole E-Billing supply chain

  • The billing workflow end-to-end in the practice
  • Auto-generate digitally signed and VAT compliant PDF and XML files
  • Receive and import electronic bills in the desired format
  • Legislation compliant long-term archiving
  • Benefits for bill issuers and recipients
Wolfgang Stier, Sales Director, gotomaxx GmbH, Germany


ROUNDTABLE 1
How to break through in B2C E-Billing

  • Why only two countries in Europe have made a breakthrough
  • Four key components how to make a breakthrough in consumer E-Billing in every country
  • How to create win-win cooperation in E-Billing society?
Chair: Mait Sooaru, Managing Director, Itella Information AS, Estonia


ROUNDTABLE 2
Challenges during implementation and how to cope with them in practice

  • Preparing the field internally and externally
  • Implementation and rollout
Chair: Marcus Laube, CEO, crossinx, Germany


ROUNDTABLE 3
Co-opetition between Banks and Non-Bank Service Providers

  • Role of Banks in the E-Billing/E-Invoicing service market
  • Role of Non-Banks in the E-Billing/E-Invoicing service market
  • Role of standards like SEPA
  • Where and how could banks and non-bank service providers cooperate?
Chair: Carmen Ciciriello, CEO, SEPA International Ltd, United Kingdom
Vice-Chair: Eva Hervidsson, Senior Product Manager, Collection Services, Nordea Bank AB, Sweden
Vice-Chair: Gary Benson, OB10, United Kingdom


ROUNDTABLE 4
VAT compliance and E-Signatures

  • Legal requirements for domestic and cross-border exchange
  • How to process electronic invoices VAT compliant as economic as possible
  • Electronic signatures and their role in VAT audit
  • Obstacles in the practice and how to overcome them
Chair: Marc Joostens, PricewaterhouseCoopers, Belgium
Vice-Chair: Stefan Engel-Flechsig, Legal Counsel & Chairmen of CEN/ISSS Workshop on e-invoices, Germany


Presentation of the Roundtable results


Wrap-up and Outlook for 2009